{"id":154,"date":"2024-04-30T17:25:14","date_gmt":"2024-04-30T17:25:14","guid":{"rendered":"https:\/\/bettergobutton.com\/?page_id=154"},"modified":"2024-09-19T12:42:03","modified_gmt":"2024-09-19T16:42:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/bettergobutton.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

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What is the Better Go Button compatible with? <\/h6>\n
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The BGB can fire anything that can be triggered by a generic USB keyboard (like Cue Lab) or with a USB MIDI interface. If it is triggered by the space bar, you’re good to go. If it’s triggered by another key or key combination, you can program the button(s) easily with this guide!<\/a><\/p>\n\n\n\n

Some systems the BGB has been used on include EOS, Hog, Cue Lab, Keynote, and Watchout to name a few. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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How does it work?<\/h6>\n
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The Better Go Button talks to your console in the same way a keyboard does. When you activate the button, the LED flashes and it sends a key, key combo, or MIDI to the console.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Can I change what it does? <\/h6>\n
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The BGB can be modified to send whatever keys or MIDI you would like. A common need is for it to send a specific macro.
Check out this guide<\/a>, for instructions on how to program the Better Go Button.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Can I update the firmware?<\/h6>\n
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Yes, you can. If you have the older V1 firmware and would like to update to the current version in order to customize your BGB, please get in touch<\/a> with me for instructions on how to do this.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Are there ergonomic benefits? <\/h6>\n
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I’m not a doctor however I find that it’s best not to sit still for too long. The Better Go Button allows you to change positions or customize your workspace in the way that’s best for you.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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How long can the USB cable be?<\/h6>\n
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It comes with a 6 foot cable. However, I have successfully tested it on a 16 foot unpowered USB cable. That said, I do believe that cable quality makes a difference. I’ve heard tell of longer cables working but have not seen this in person.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Do you have bulk pricing?<\/h6>\n
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Yes, I can discount large orders. If you’d like to place a bulk order, please get in touch<\/a> with me for more details.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Do you have support?<\/h6>\n
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It’s just little old me over here, however I will of course do everything I can to help you. Just get in touch<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Do you ship internationally?<\/h6>\n
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Yes! We ship internationally through Etsy:<\/p>\n\n\n\n

https:\/\/bettergobutton.etsy.com\/<\/a>
Etsy helps with tax and customs procedures which is why we use them for international sales.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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What if it doesn’t work for me?<\/h6>\n
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If it doesn’t work out for you, not to worry. I am offering a free return within 30 days as long as the product is not damaged. Just contact me<\/a> with your order number and what you’d like to return.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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